Leasing

Our leasing team are well connected within their local retail community. They are the vital link between landlord and occupier and regularly source off-market deals to secure bespoke occupancy for our clients.
Our Leasing solutions can revitalise ailing assets and help to kick-start the growth of retail investments on behalf of all stakeholders.

Compliance

All of our staff are trained in health and safety compliance in relation to their duties at the properties under our control. We understand the importance of providing a safe environment for retailers and customers visiting the sites.
We can undertake an initial safety compliance audit on behalf of our clients and then instigate a programme of improvements to ensure the highest standards of housekeeping are rigorously applied.
We can guide retailers in respect of their own obligations to ensure that the retail environment is both safe and welcoming to customers.

Planned & Cyclical Maintenance

We provide condition reports and propose programmes of maintenance and repair to maintain or enhance the value of the asset. We follow-up these recommendations by overseeing the investment work on site and once again ensure all statutory obligations are adhered to, in relation to the works.
We oversee programmes of maintenance and servicing on behalf of Landlords to ensure that all of the usually time consuming legal obligations are met. Typically we control service contracts in relation to testing and repair of Fire Alarm and Emergency Lighting, Fire Extinguishers, heating and building services.
We remove the burden from the property owners so that they can concentrate on their core business and leave the day to day operations to us.

COST CONTROL

Utilities

We negotiate on behalf of Landlords to ensure the most suitable supplies and competitive tariffs for utilities and regularly revisit supply contracts to obtain the best available rates for the

Business Rates

We act as agent for Landlords and occupiers, maximising business rates relief and have successfully enabled back dated reductions to be applied.

Promotion

We regularly run programmes of promotional and marketing activity to renew interest and footfall in the centres we manage. These can be locally based activities or national campaigns via traditional media and dedicated social media campaigns for individual sites.

WiFi Connectivity

We utilise WiFi to engage with customers before they have even entered the retail venue and provide low cost public WiFi/broadband for use by retailers and customers which assists not only in occupier recruitment and retention but also increases dwell time and spend in the retail venue.
This service creates a gold mine of opted-in, big data and is utilised for promotional activity and customer relationship management and can generate a useful additional organic income stream.